Kong Casino Cookies Policy
This Cookies Policy explains how Kong Casino uses cookies and similar technologies when visitors access or use the Kong Casino website. It describes the purposes of these technologies, the choices available to users, and how cookie preferences may affect website functionality.
Kong Casino aims to handle information responsibly and to provide a clear, convenient online casino experience for customers in the United Kingdom. This policy should be read alongside any applicable privacy information published on the website. For questions about cookies or related privacy matters, contact [email protected].
What Cookies Are
Cookies are small text files placed on a computer, smartphone, tablet, or other internet-enabled device when a website is visited. They allow a website to recognise a device, remember selected settings, and understand how visitors interact with its pages.
Some cookies are created by Kong Casino, while others may be set by service providers that support website operations, analytics, security, communications, or promotional activities. Cookies can remain on a device for different periods. A session cookie is normally removed when a browser is closed, while a persistent cookie may remain until it expires or is deleted.
Similar technologies may include pixels, tags, local storage, and software development tools. These technologies can perform functions comparable to cookies, such as recording visits, measuring page activity, or remembering preferences. This policy uses the term cookies to cover these technologies where appropriate.
Types of Cookies
Kong Casino may use cookies according to their purpose and duration. The categories below explain the main types that may be used on the website.
- First-party cookies are placed directly by Kong Casino or by a service operating on its behalf.
- Third-party cookies are placed by external providers whose tools or content may appear on, or support, the website.
- Session cookies operate during a browser session and are usually removed when the browser is closed.
- Persistent cookies remain for a specified period or until they are deleted through browser settings.
A single cookie may have more than one function. For example, a cookie may help maintain a secure login session while also remembering a language or display preference. The use of any particular cookie can depend on the pages visited, the services used, and the choices made through available cookie controls.
Essential Cookies
Essential cookies support the basic operation, security, and reliability of the Kong Casino website. Without these cookies, certain requested services may not function correctly or may not be available.
These cookies may be used to:
- Maintain a secure connection during website visits.
- Support account access and session management.
- Remember information required to move between pages.
- Protect forms, account areas, and other interactive features from misuse.
- Distribute website requests across technical systems to help maintain stability.
- Record cookie consent choices so that preferences are applied consistently.
Essential cookies are generally necessary for delivering a service requested by the visitor. They may not be switched off through the website's preference tool, although most browsers allow users to block or remove cookies. Blocking these cookies can prevent account functions, security features, or other parts of the website from working as intended.
Performance Cookies
Performance cookies help Kong Casino understand how visitors use the website. They can provide information about page visits, navigation paths, loading times, errors, and interactions with particular features.
The information collected is used to identify technical issues, monitor website performance, improve page design, and assess whether content is easy to find and use. Where possible, performance information is reviewed in an aggregated or otherwise limited form rather than being used to identify an individual directly.
Performance cookies may be provided by analytics or technical service providers. These providers may process information according to their own terms and privacy documentation. Kong Casino seeks to use performance information for website improvement and operational analysis, not to make the website unnecessarily intrusive.
Visitors may be able to refuse non-essential performance cookies through the website's cookie controls or browser settings. Refusing them should not normally prevent access to core account or casino functions, although it may limit the information available to Kong Casino about technical performance and visitor preferences.
Functional Cookies
Functional cookies allow the website to remember choices made by a visitor and provide a more tailored experience. They are intended to reduce the need to repeat the same selections during future visits or throughout a browsing session.
Depending on the features available, functional cookies may remember:
- Language, region, or display settings.
- Preferences for menus, notifications, or page layout.
- Previously selected website options.
- Information used to maintain a consistent experience across related pages.
If functional cookies are declined, the website may still be accessible, but some preferences may need to be selected again. Certain optional features may also operate with reduced convenience. Functional cookies do not necessarily identify a visitor by name, but they may be linked to a browser or device in order to preserve selected settings.
Marketing Cookies
Marketing cookies may be used to understand visits to the website and support the delivery, measurement, or improvement of promotional communications. They can help Kong Casino and relevant service providers assess which campaigns, advertisements, or online messages are effective.
These cookies may record information such as pages viewed, links followed, interactions with promotional content, and general browsing activity on the website. They may also help reduce the frequency with which the same advertisement is shown or assist with presenting content that is more relevant to a visitor's apparent interests.
Marketing cookies are not essential to browse the website or use its core functions. Where consent or another applicable permission is required, these cookies will only be used in accordance with the choices available to the visitor. Declining marketing cookies does not necessarily remove all advertising, but it may make promotional content less tailored and may limit campaign measurement.
Marketing tools can involve third-party providers that operate independently of Kong Casino. Their use of information may be governed by their own policies and controls. Visitors should review the relevant provider information where they wish to understand how a particular service handles data.
Managing Cookies
Visitors can manage non-essential cookies through the cookie preference controls made available on the website, where applicable. Choices may include accepting all available cookies, refusing optional categories, or selecting particular categories individually.
Cookies can also be controlled through browser settings. Most browsers allow users to view stored cookies, delete existing cookies, block cookies from specific websites, or prevent cookies from being placed in the future. Instructions differ between browsers and devices, so users should consult the relevant browser help facility for current guidance.
Deleting or blocking cookies may affect the way the Kong Casino website operates. For example, account sessions may end, saved preferences may be lost, and some security or interactive features may become unavailable. If a visitor uses more than one browser or device, cookie settings may need to be applied separately on each one.
Cookie choices may not apply retrospectively to information already collected before a preference was changed. Where relevant, service providers may offer their own opt-out tools. These tools may operate separately from the controls provided by Kong Casino and may need to be set again if browser data is cleared.
Third-Party Cookies
Some website functions may rely on third-party providers. These providers can place cookies or use comparable technologies to deliver services such as security, analytics, customer communications, embedded content, payment-related support, or promotional measurement.
Kong Casino does not control every technology used by an external provider. The provider may process information under its own privacy terms, and the lifespan or operation of its cookies may change when that provider updates its service. Third-party technologies may also be placed when a visitor interacts with an embedded feature, follows an external link, or uses a service connected to the website.
Visitors should review the privacy and cookie information published by relevant third parties if they require further details about their practices. Refusing third-party cookies through the Kong Casino preference tool or browser settings may restrict certain optional features, but it should not ordinarily prevent access to essential website functions.
Policy Updates
Kong Casino may update this Cookies Policy when website features, service providers, technologies, or operational practices change. Updates may also be made to improve clarity or reflect changes in the way cookies are managed.
The latest version will be published on the relevant website page. The effective date or publication date may be shown with the policy so that visitors can identify when it was last reviewed. Where an update materially affects cookie choices, additional information or a renewed preference request may be provided through the website.
Visitors are encouraged to review this policy from time to time. Continued use of the website after an updated policy is made available does not automatically mean that optional cookies will be accepted where a separate choice or consent is required. Cookie settings remain subject to the controls and options presented on the website and within the visitor's browser.
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