Kong Casino Cookies Policy
This Cookies Policy explains how Kong Casino uses cookies and similar technologies when you visit or use our website. It describes the purposes of these technologies, the choices available to you, and how they may affect your online experience.
Cookies help Kong Casino operate its website, remember selected preferences, understand how visitors use our services, and present more relevant communications where permitted. This policy should be read together with our other applicable website terms and privacy information. If you have questions about cookies or your preferences, you can contact support@kongcasino.online.
What Cookies Are
Cookies are small text files placed on your computer, smartphone, tablet, or other internet-enabled device when you visit a website. They allow the website to recognise your device and retain limited information about your visit. Some cookies are stored only for the duration of your browsing session, while others remain on your device for a defined period or until you remove them.
Similar technologies may include pixels, tags, software development tools, local storage, and device identifiers. These technologies can perform functions comparable to cookies, such as remembering settings, measuring website activity, or helping us understand whether communications have been viewed.
Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be combined with other information associated with your account or device. Kong Casino treats any information that can identify an individual in accordance with applicable privacy requirements.
Types of Cookies
Cookies may be classified according to their purpose and the organisation that places them. First-party cookies are set by Kong Casino or by service providers operating on our behalf. Third-party cookies are placed by external providers whose tools or services are used on our website.
Cookies may also be described by how long they remain active:
- Session cookies expire when you close your browser or end your browsing session.
- Persistent cookies remain on your device until they expire or are deleted manually.
- Temporary technologies may operate only while a particular page, feature, or communication is being used.
The categories below explain the main purposes for which cookies may be used. A single cookie can sometimes support more than one function, and the specific cookies active on the website may change as our services develop.
Essential Cookies
Essential cookies are required for core website functions. Without them, certain parts of Kong Casino may not work correctly or securely. These cookies can support account access, session management, security controls, page navigation, and the delivery of requested services.
Examples of essential functions may include:
- Maintaining your session while you move between pages.
- Remembering information needed to complete a login or account process.
- Helping to detect unusual activity, misuse, or attempts to compromise website security.
- Supporting responsible access controls and age-related checks where these are part of the user journey.
- Saving your cookie consent choices so that the preference prompt is not repeatedly displayed.
Because these cookies support the operation and security of the website, they generally cannot be disabled through our cookie preference tools. You may be able to block them through your browser, but doing so could prevent account features, games, payments, or other services from operating as intended.
Performance Cookies
Performance cookies help Kong Casino understand how visitors interact with the website. They may collect information such as the pages viewed, the time spent on a page, the links selected, the presence of technical errors, and the general source of a visit.
This information is normally analysed in an aggregated or pseudonymous form. It helps us identify slow pages, confusing navigation, technical problems, and features that may need improvement. Performance information can also assist with testing changes to the website and monitoring the reliability of our digital services.
Performance cookies are not essential to the basic display of every page. Where consent is required for their use, they will be activated only after you make the relevant choice. Refusing these cookies should not prevent you from using essential account functions, although it may limit our ability to improve the website based on usage data.
Functional Cookies
Functional cookies allow the website to remember choices and provide a more personalised experience. They may retain preferences such as language, region, display settings, or other options selected during your visit.
Depending on the services available at the time, functional technologies may also help:
- Remember selected interface or accessibility preferences.
- Preserve settings between visits or during a multi-step process.
- Deliver embedded features requested by you.
- Reduce the need to enter the same preference repeatedly.
If you disable functional cookies, the website should remain available, but some preferences may not be retained. You may need to repeat selections each time you visit, and certain convenience features may be reduced or unavailable.
Marketing Cookies
Marketing cookies may be used to understand browsing activity and provide advertising or promotional communications that are more relevant to your interests. They can help measure the effectiveness of campaigns, limit repeated advertisements, and identify whether a visitor has interacted with a particular promotion.
Marketing technologies may be operated by Kong Casino or by selected advertising, analytics, or campaign partners. These providers may use information about your device, browser, visit, or interaction with promotional content. They should only be used in accordance with the choices available through our consent tools and other applicable requirements.
Kong Casino does not intend to use marketing cookies to encourage unsafe or unsuitable gambling. Promotional activity may be subject to account status, eligibility conditions, and responsible gambling controls. Marketing cookies are not required for basic browsing or account access, and you can refuse them without losing essential website functionality.
Managing Cookies
When you first visit the Kong Casino website, you may be presented with a cookie banner or preference tool. This allows you to accept optional cookies, reject them, or select categories according to your preferences. Essential cookies may continue to operate because they are needed to provide requested website services.
You can also manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block certain categories, or prevent websites from placing cookies in the future. Browser controls differ, so you should consult the help section for your particular browser and device.
Deleting or blocking cookies may affect your experience. You may be signed out of your account, lose saved preferences, encounter repeated consent requests, or be unable to use some features. If you use more than one browser or device, cookie choices may need to be applied separately on each one.
Changing your settings does not necessarily remove information that was collected before the change. It limits future cookie activity from the point at which the new preference takes effect. Where available, you can revisit the cookie preference tool to update your choices.
Third-Party Cookies
Some parts of the Kong Casino website may rely on external providers for services such as security, payment support, analytics, customer assistance, content delivery, or campaign measurement. These providers may place their own cookies or use similar technologies on our behalf or in connection with their services.
Third-party providers may process information under their own privacy notices and cookie policies. We select service providers with consideration for security, functionality, and data handling practices, but their technology and policies may change independently. You should review the information made available by a third party if you want to understand its specific practices.
External content may also be included through links, media, or embedded tools. Kong Casino does not control cookies placed by an unrelated website that you access after leaving our website. We recommend checking the privacy and cookie information of any external service before using it.
Third-party cookies may be disabled through our preference tool, where supported, or through your browser settings. Blocking them may affect embedded features or the delivery of certain services, but it should not normally prevent access to essential Kong Casino functions.
Policy Updates
Kong Casino may update this Cookies Policy when our website, technologies, service providers, or operational practices change. We may also revise the policy to improve clarity or reflect changes in applicable expectations. The latest version will be made available on this page with its effective date or other identifying information where appropriate.
We encourage you to review this policy periodically so that you remain informed about how cookies are used. If an update materially changes the way optional cookies operate, we may display a new notice or request your preferences again where appropriate.
Your continued use of the website after an update does not remove your ability to manage optional cookies. You can review or change your choices through the available preference controls or your browser settings at any time.
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